Please refer to the size chart available on the product page. If you're between sizes or need help choosing, feel free to contact our support team before placing your order.

Material details are listed on each product page. We focus on comfortable, durable fabrics that are suitable for everyday wear while maintaining quality and fit.

Orders are typically processed within 1–3 business days. Once dispatched, delivery generally takes 4–10 business days depending on your location and courier partner availability.

Yes, Cash on Delivery (COD) may be available for eligible orders and serviceable locations. Availability will be shown during checkout.

We offer returns, exchanges, replacements, or refunds for eligible cases in accordance with our Return & Exchange Policy. Requests must be reported within 48 hours of delivery.

For complete details, please visit our Return & Exchange Policy page.

No. We do not accept returns or provide refunds for change-of-mind purchases. This includes ordering by mistake, preference changes, or dissatisfaction with style, fit, or appearance when the product substantially matches its description.

We're happy to help.

Email: help.thecottonstrand@gmail.com

Our team will do its best to respond as quickly as possible.