Shipping Policy
- All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
- If we experience a high volume of orders or shipping delays, we will notify you via email.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order status using the link provided or through your Shopify account dashboard (if applicable).
Shipping Locations
We currently ship to:
- Domestic: All over India
- International: UPCOMING
Delivery Issues
If your package hasn’t arrived within the estimated timeframe:
- Check your tracking link for updates.
- Contact the shipping carrier with your tracking number.
- If the issue persists, reach out to us at support@yourwebsite.com for assistance.
- Please Provide Correct Address for delivery so that your package reach in time.
Lost Or Damage Packages
We take great care in packaging your order. However, if your order arrives damaged:
Contact us within 48 hours of delivery with photos of the item and packaging.
- We’ll arrange a replacement or refund as applicable.
- We are not liable for packages lost after confirmed delivery by the courier.
Contact Us
- We may update this Shipping Policy periodically to reflect changes in our practices or service providers.
- Any updates will be posted on this page with the “Last Updated” date.
- 📧 support@thecottonstrand.com
- 📞 +91 96501 97492